How it Works

1. There are three easy ways to pass your debt information to us- Email, Telephone or Fax.

2. We immediately send out a letter introducing ourselves as Debt Collectors that have taken over the management of your account. This states the debt owed plus costs and a forecast of legal costs. This also clearly states your company’s credit terms. This will give your client the opportunity to make a payment by return of post.

3. Your debtor can pay us by cheque, phone or credit card at this stage. We will refund 50% of any EU Late Payment charges that we receive.

4. If there is still no payment a Final Demand letter will be sent suggesting that if no payment is made, litigation will be pursued. This will outline the possible implications of bankruptcy or winding up.

5. If, again, there is still no payment made, one of our Debt Recovery agents will ring the debtor. The tone adopted will be dependant on whether you want a continuing relationship with client. We will explain in strong terms the implications that non-payment will have financially and with regard to publicity, etc. A payment plan may be agreed at this stage.

6. If it is felt that legal action is appropriate, a solicitors letter will be sent and the process of litigation started.

• All monies received by us will be immediately forwarded to yourselves after clearance (Chq-7 days, 3 days Credit Card).
• You will be sent a monthly invoice with a breakdown of charges incurred.
• You can contact us at any time 8am-5pm Monday-Friday to check on the progress of your claim.